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ProFantasy Technical Support: Search Results

Error 75 when installing an add-on.

 

Description

I get an Error 75 when I try to install an add-on like DD3
or CD3.

Solution

Error 75 indicates a file access problem when our menu
configuration utility program, called CC3MenuConfig,
discovers CC3 add-ons and synchronizes their menus and
CC3's.

All files will have been installed but menus will appear
broken because they were not properly synchronised. This
error is rare and, to resolve it, you can run the
CC3MenuConfig.exe utility manually, which will be
located:

  • for CC3 in the CC3 program folder, by default
    C:\Program Files (x86)\Profantasy\CC3

  • for CC3+ in the program data folder, by default
    C:\ProgramData\Profantasy\CC3Plus (this is a hidden
    folder so, to view it, you may need to change hidden
    folders options -- see below).

Right-click CC3MenuConfig to run as admin. It should
execute silently, after which CC3 will be ready for use.
If there are error messages, please contact us via
personal support with the message text.

You will need to repeat this process each time you add or
remove add-ons but, if you are installing several, you
can save up the errors and do the fix in one go at the
end. To view hidden folders.
  • In Windows 7

  • In
    Windows 8 or 10

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