Our Guarantees to You

ProFantasy Software has been producing cartography software since 1993. We're driven by the desire to make software we can be proud of, and to treat our customers well. To support this, we offer a 14-day money-back guarantee, an upgrade guarantee and a ten-year download guarantee.

Our minimum ten year download guarantee

For fifteen years our mail order customers have been able to re-download any product they've ordered from us. We want you to continue using your software even if you change computers, move, or lose track of what you've ordered. So, for at least ten years after ordering your software and probably a lot longer, you'll be able to download it again.

Our 14-day money-back guarantee

We are confident that you will be pleased with any software you buy from us. If you buy any of our software from our store and it doesn't live up to your expectations for any reason, we'll give you your money back. Please let us know within 14 days of receipt of the software that you would like to cancel your licence and get a refund.

Our upgrade guarantee

If a major new version of our software comes out within three months of your purchase, you'll get a free upgrade. If a new version is released from 3 months to one year after your order, you'll get a 60% discount from the full retail price. Even if it's more than a year, we still offer a substantial discount for upgrades for at least five years from the release of a new version.