ProFantasy Technical Support
Welcome to ProFantasy online support. Here you can get immediate answers to known problems, how-to's and frequently asked questions relating to any of our products.
Technical Support Knowledgebase
| Common Questions... | ... and their answers |
|---|---|
| .NET Framework error message | The answer... |
| Installation Help - All Products | The answer... |
| Can't add symbols to the map | The answer... |
| Can't see the text | The answer... |
| Map won't print or prints blank pages | The answer... |
| Effects are not working | The answer... |
| Can't locate the full CC3 manual | The answer... |
| Invaild serial number | The answer... |
| Selecting is mixed up | The answer... |
| Unwanted grey outline on some entities | The answer... |
Among other things you can search for the product title or code (e.g. Cosmographer, CC3 or DD3), the area of use where your problem occurs (e.g. Install or Printing), or the specific command/function you have problems with (e.g. Symbol, Multipoly or Effects).
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Frequently-asked Questions
Check out the Profantasy FAQ, if the Knowledgebase doesn't cover your question.
Person to Person Tech Support
If you can't find the answer to your question in the tech support database or the FAQ, you can also get person to person technical support from the registered user page.
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